Volo firm gets the call to partner with global manufacturer

A good partner can do a lot for your business.

Think Lennon and McCartney. Toews and Kane. Ben and Jerry.

It's that kind of synchronicity that Volo-based VoIP Defender could achieve in its new partnership with global telephone systems manufacturer VTech.

Under the deal, VoIP Defender, a division of Atom AMPD LLC, will provide bundled voice-and-security software solutions for VTech's ErisTerminal business telephone system.

Built on Atom AMPD's AtomOS platform, VoIP Defender will provide full organizational voice and data communications, networking, security and wireless access through a single, user-friendly administrative interface.

"While other voice-only vendors provide just a hosted telephone system offering, VoIP Defender is the only provider that features a fully integrated IP PBX and unified communications system and a complete network security solution," according to Rich Wilhelm, VoIP Defender's director of large format sales. "We are very pleased that VTech recognizes our security and system innovations."

VTech, which has been long known for its consumer line of cordless phones, headsets and telephony accessories, moved into the business phone sector only a few years ago, said Graham Williams, VTech's vice president of business & hospitality phones division. In doing so, it recognized the evolution from server-based PBX phone systems to cloud-based Voice over Internet Protocol (VoIP) systems.

"There's a huge amount of migration from PBX business to cloud-based business, and ultimately it is going to be dominant - or maybe the only - telephony solution," Williams said.

VTech's business systems focus on Session Initiation Protocol (SIP) technology, a type of VoIP that is used for managing multimedia communications, like voice and video calls. Williams notes the big advantage of SIP phones is that the same hardware can be used no matter how large or small the business.

"They go across all markets," William said. "Obviously every business has a phone, and the beauty with the SIP phone is scale. You can go from one guy in an office to 10,000."

The SIP software is what fits the system to the specific business, and that's where VoIP Defender comes in. While VTech has a number of channel partners providing software solutions, Williams points out VoIP Defender offers a complete package that can cover an entire business' telephony needs - including providing Internet security.

"They have a good breadth of products around the cloud services, but also they have a few key niches that are attractive," Williams said.

More so, VoIP Defender and Atom AMPD have already established a global presence, which Williams said will help VTech market its products in Europe, Asia and Latin America.

"A SIP phone is a SIP phone. If it works in the U.S., it'll work in Europe as well," he said. "Working with partners like VoIP Defender helps gives us a global reach.

"We're already confident this could be a long-term relationship," he said.

Wilhelm agrees the partnership benefits both parties.

"The value to VoIP Defender is that we now have a global leading technology partner with a large customer base that will help us better define future needed functionality for our solution," he said.

"Our partnership with VTech is also significant since they recognize that VoIP Defender's all-in-one solution, along with VTech's ErisTerminal products, meet the critical technology needs that every organization requires; affordability, better communications and a secure voice and data network."

For more information, go to http://voipdefender.com/ or http://businessphones.vtech.com/.

News Bytes

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