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updated: 3/7/2019 2:33 PM

MRED Help Desk Ranked #1 in national contest

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LISLE -- The Midwest Real Estate Data Help Desk is the best in its class, according to contact center industry leader BenchmarkPortal.

The benchmarking agency rated MRED as the top small-sized center in the country based on metrics-driven performance data such as caller satisfaction, average hold time, and average talk time. The first-place distinction in 2019 marked the 10th straight year MRED's Help Desk was named a top contact center.

"Our entire team is singularly focused on providing real estate professionals with the best service possible," said MRED Support Center Manager Katrina Bressler.