Paradigm announced Melissa Dunn has been appointed chief sales officer of the catastrophic care management division.
Dunn will be responsible for leading the division's sales and client services team, and for developing and implementing effective market strategies. She will report to Kevin Turner, who oversaw sales and marketing for the division for the past 10 years, and currently serves as CEO of Paradigm Catastrophic Care Management.
Prior to joining California-based Paradigm, Dunn served as senior vice president of sales at myMatrixx, where she was responsible for establishing strategic opportunities for new business development and overseeing a national team of sales representatives. She brings over 28 years of industry experience in claims, insurance, and third-party administration. For more than a decade prior, she served as vice president and managing director for Helmsman Management Services, Inc. and parent company Liberty Mutual.
She holds ARM and AIC designations and earned her Bachelor of Arts from Baldwin-Wallace University in Berea, Ohio. She currently resides near Chicago.