Adapt Telephony Services receives annual award for signing most new customers

Business Wire

OAK BROOK - Adapt Telephony Services has won the Interactive Intelligence Conquest Award for signing the most new Interactive Intelligence customers during the period of May 1, 2015 to March 30, 2016.

It is the fifth consecutive year Adapt has won this award.

"With the most new customers signed during the period, Adapt has demonstrated its ability to understand its' customers unique needs, then provide a technology solution that offers maximum return on investment," said Paul Weber, Interactive Intelligence chief business officer.

Adapt Telephony Services has been offering the Interactive Intelligence solutions since 1997. It has more than 70 Interactive Intelligence-certified technical and sales staff serving 400 customers. The company serves all vertical markets with specialties in financial services, retail, health care and outsourcing.

"We proved once again that our passion for innovative technology makes all the difference for companies that are striving to improve the customer journey in the areas of customer service and cross-selling opportunities," says Jerry Brown, vice president sales of Adapt. "Our customers are tasked with implementing technology that allows them to communicate with their customers or prospects via the communication channels they desire. Earning another Conquest Award is a reflection of our continued ability to listen and learn and then provide a solution that best meets critical customer needs."

This year Adapt also won the Interactive Intelligence North America Partner of the Award for most revenue generated from North America sales during the award evaluation period. Adapt also won the Interactive Intelligence Cloud Revenue Award for generating the most cloud revenue from global sales.

Adapt Telephony Services received its Conquest Award at the Interactive Intelligence global INTERACTIONS 2016 customer and partner conference in Indianapolis, Indiana June 6-9.