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updated: 11/20/2019 9:34 AM

Cancer Treatment Centers receive top honors

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  • Cancer Treatment Centers of America Chicago recently received a 2019-2020 Press Ganey Guardian of Excellence Award and Pinnacle of Excellence Award.

    Cancer Treatment Centers of America Chicago recently received a 2019-2020 Press Ganey Guardian of Excellence Award and Pinnacle of Excellence Award.
    Daily Herald file photo

 

ZION -- Cancer Treatment Centers of America Chicago has received a 2019-2020 Press Ganey Guardian of Excellence Award and Pinnacle of Excellence Award.

The annual Guardian of Excellence Award recognizes top-performing health care organizations in the U.S. that have achieved the 95th percentile or above for performance in patient experience, employee engagement, physician engagement or clinical quality. CTCA Chicago is recognized for achieving and sustaining excellence in patient experience.

The Pinnacle of Excellence Award recognizes top-performing organizations based on extraordinary achievement in patient experience, employee engagement, physician engagement or clinical quality performance, and is given to organizations that maintain consistently high levels of excellence for at least three years. CTCA Chicago is recognized for achieving and sustaining excellence in patient experience for the third year in a row due to ongoing, hospital-wide efforts to openly review, critique and improve upon, if needed, each and every facet of the care environment at the Comprehensive Care and Research Center.